We consider careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us
In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:
we clearly state for what purposes we process personal data. We do this via this privacy statement;
we limit our collection of personal data to only the personal data necessary for legitimate purposes;
we first ask you for explicit permission to process your personal data in cases where your permission is required;
we take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf;
we respect your right to make your personal data available for inspection, change or delete on request.
This privacy statement was last amended on 20-12-2021.
Use of personal data
By using our service you leave certain information with us. That can be personal data. We only store and use the personal data that are provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
• Name and address details
• Telephone number
• E-mail address
If you fill in a contact form on the website, request a quote, or send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail require for the complete answering and handling thereof.
If you request a quote, the data you send us will be kept for as long as is necessary according to the nature of the quote for the complete answering and processing thereof. A quote request is free and without obligation.
If necessary for the service, we may collect location data (GPS) from you. For this, your permission will be requested at the moment.
This (location) data can also be stored and processed by the provider of, for example, the navigation/maps software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.
Provision to third parties
We can pass on your data to our partners. These partners deliver tailor-made advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners may use your data for their own marketing purposes. These partners can approach you independently for acquisition purposes.
Social media buttons are included on our site. With this, the administrators of these services collect your personal data.
We use Google Analytics to keep track of how visitors use our website. We have concluded a processor agreement with Google to make agreements about the handling of our data. Furthermore, we allow Google to use the obtained Analytics information for other Google services, finally we do not anonymize the IP addresses. You can prevent the recording and processing of the data generated by the cookies (including your IP address) by downloading and installing the so-called “opt-out browser add-on” via the following link: tools.google.com/dlpage/ gaoptout?hl=nl
We take security measures to prevent abuse and unauthorized access to personal data and are secured with an SSL certificate.
This privacy statement does not apply to websites of third parties that are connected to this website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
External Service Providers
We also engage other third-party service providers to help with various things. Sometimes they also need personal data for this. We only share the data that is necessary for the assignment that the external service provider carries out for us. We do not sell your data to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree what they may do with the data.
The types of work that our external service providers perform for us are:
supporting our website;
supporting customer research and obtaining ratings and reviews;
providing (financial) services, such as payment services, collection agencies and credit reference agencies.
Sometimes we have to pass on personal data to the government. This can first of all occur if certain government institutions need this information for the performance of their duties, such as the tax authorities. The police or judicial authorities may also need certain information in the event of fraud or abuse. Finally, certain supervisors may have access to personal data in the context of an investigation.
What rights can you exercise with regard to your data?
Right to information
Right of access
You have the right to request access from us at any time to the information we have available about you. You can request this by contacting our customer service. We process requests within 30 days at the latest.
Right to changes
You have the right to have your personal data amended if it is incorrect or outdated and/or to have it completed if it is incomplete. You can do this by contacting our customer service.
Right to object
You have the right to object to the processing of your data if you do not agree with the way we process your personal data. This right applies to the data that we use for direct marketing. For example, you can ask us to no longer use your data for personalized recommendations on the website. You can do this by contacting our customer service. In addition, this right also applies to other data that we use about you on the basis of our legitimate interest. For example, you can choose that we forget and continue to forget the data about your surfing and search behaviour. You can also arrange this by contacting our customer service. We process requests within 30 days at the latest.
Right to data portability
You have the right to receive data that you have provided to us under the agreement(s) you have concluded with us in a machine-readable format, so that you can store this data in a database of yours or of a other party. This concerns your name, address and residence details and payment history. We offer you the possibility to request this data in a machine-readable format by contacting our helpdesk.
Right to restriction
You have the right to request restriction of the processing of your data. This means that we may keep but not use your data. This right arises in a number of cases. If you believe that this is the case, you can contact us via our contact form.
Right to be forgotten/request to delete account
You have the right to request that we delete any data we hold about you. When you submit a request to delete your account, we will delete data that can be traced back to you, except for the data that we are required or allowed to keep by law. We offer you the possibility to submit a request by contacting our helpdesk or by filling in our contact form.
Right to make a complaint
You have the right to submit a complaint about the way in which we handle your data. If you have a complaint, we prefer to solve it with you ourselves. Please contact our helpdesk for this. Finally, you have the right to address your complaint to the Dutch Data Protection Authority.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
View and change your data